Who we are
Arab Moves is a UAE-based moving and relocation company. Our website address is https://arabmoves.com, where clients can explore our services, request quotes, and contact us for moving assistance.
Information We Collect
When you interact with our website, we may collect personal information such as your name, phone number, email address, and location details. This information is typically gathered through contact forms, quote requests, or when you voluntarily reach out to us through the website. We may also collect technical information such as IP address, browser type, and device details to help us understand user behavior and improve our website performance.
Use of Information
The information we collect is used to respond to your service requests, provide accurate moving quotes, communicate important updates, and ensure a smooth and reliable customer experience. We may also use the data for internal analytics and to improve the efficiency of our services.
Media and File Uploads
If you upload any images or documents to our website (for example, to share your moving inventory), we advise that you avoid including embedded location data (EXIF GPS), as other visitors may be able to extract this data from publicly visible images.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies may be used to remember your preferences, manage sessions, and analyze website traffic. These cookies do not store personal information unless you have provided it voluntarily. You can manage or disable cookies at any time through your browser settings.
Third-Party Content and Embedded Media
Some pages on our website may include embedded content such as Google Maps or YouTube videos. This embedded content behaves as if you have visited the external website directly. These third-party sites may collect data, use cookies, and monitor your interactions with the content according to their own privacy policies.
Data Sharing and Security
We do not sell, rent, or trade your personal data with any third parties. Your information may only be shared with trusted service providers involved in supporting our operations, such as customer relationship management tools or cloud storage services, and only to the extent necessary. We take data protection seriously and implement standard security measures such as encrypted communication and restricted access to safeguard your personal information.
Data Retention
We retain your personal data for as long as necessary to fulfill the purpose it was collected for, such as responding to service inquiries, processing bookings, or maintaining legal records. You may request the deletion of your data at any time, subject to legal and administrative retention requirements.
Your Rights
You have the right to request a copy of the personal data we hold about you. You may also request that we correct or delete your information, provided there are no legal reasons to retain it. To exercise any of these rights, please contact us using the details provided below.
Contact Us
If you have any questions or concerns regarding this privacy policy or how your data is handled, you can contact us at contact@arabmoves.com.